Maintenance

Site Maintenance and Updates

Isn’t the web amazing? Instead of printing zillions of brochures, phone books, postcards, and other collateral that inevitably goes out of date and needs reprinting, we can simply update our website! All this magic does require a certain amount of maintenance from time to time, though.

No matter which maintenance plan you choose, as a maintenance subscriber, you'll automatically receive critical updates and fixes whenever we become aware of a significant vulnerability. You'll also receive a reduced hourly rate of $79/hour on any hourly work for which we are engaged.

Our maintenance plans are available to all current AWD clients, past clients, and pretty much anyone who wants to make sure their site is as functional and protected as possible.

Sign Up Today!

Updates by the Hour

$95/hour

Whatever you need, we’ll do it. We’ll even provide a written estimate of the time it will take and not exceed the maximum you approve. Say, ”when.”

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We’re so confident that our “The Works” monthly maintenance plan is the absolute best practice for keeping your site secure, if your site does somehow get hacked or infected we’ll perform a complete de-hack and restoration absolutely free.

The
Minimum

$18/Month
Twice per year we’ll spend an hour checking out your site, making sure backups are happening, updating software, and bringing anything urgent to your attention. Your site may require more attention than the single hour per year allows, in which case we’ll make recommendations and you can purchase additional time at your discretion.

If your site does get hacked, we'll dehack it for 25% off.

The
Standard

$29/Month
Every three months we’ll spend an hour going through your site to make sure everything is working, implementing security fixes, updating plugins, and let you know if we find other tasks we think need to be addressed.

If your site does get hacked, we'll dehack it for half price

The
Works

$79/Month
What can a web developer do with your site in an hour per month? Quite a lot, actually. We’ll proactively search out solutions to known issues and suggest solutions to problems you didn’t even know you had including speed optimization, making SEO improvements, and letting you know what else you could do to make your site convert like no other.

If your site does get hacked, we'll dehack it for free.

This is what you get.

Whether your site is loaded with complex features or just a bare bones design, all sites require regular maintenance to ensure they remain functional over time. We’ve designed 3 different maintenance plans to help sites of all sizes stay in top form.

All of our maintenance plans include:

Critical Vulnerability Response (CVR) – Any time a new WordPress weakness is discovered, we’ll take necessary measures to protect your site.

Automatic Backups – We’ll set up automatic backups and double check to ensure they’re functional during every maintenance session.

Discounted Hourly Labor – Plan subscribers receive all hourly labor for $79/hr.

Uptime Monitoring – If your site goes down, we’ll know about it right away and will alert you immediately. You can even authorize emergency service and we’ll get you back online before you even knew there was a problem!

In addition, you’ll also receive maintenance sessions on a regular basis. Depending on the plan you choose, these sessions can occur monthly, quarterly, or annually.

During your Maintenance Session, your developer will perform some or all of the following:

  • Update your site’s WordPress software
  • Install newest versions of plug ins
  • Manual proactive bug search
  • Site load speed improvements
  • Verify link integrity
  • SSL security certificate implementation (if applicable)
  • Provide recommendations for future enhancement

To enroll in a maintenance plan, complete the form below. An Account Manager will contact you to retrieve additional information and schedule your first maintenance.


Maintenance Sign Up Form

  • The URL you'd like to purchase a maintenance plan for
  • Primary account contact
  • Complete billing address
  • Email Address You'd like monthly invoices sent to
  • In the event a developer discovers issues that jeopardize the stability or functionality of your site Austin Web and Design will attempt to contact you immediately. If we are unable to reach you, you may authorize emergency service to take place immediately. Emergency service will be billed at $79/hr without requiring written or verbal approval by Client at time of service. By entering a number in this field you are indicating acceptance for emergency service charges up to the number of hours entered. Enter zero if you choose not to authorize emergency service.